Please read these Terms of Use carefully before using the Second Chaptter website or booking any of our styling services. By accessing our website or submitting a booking form, you agree to be bound by these terms.
Second Chaptter is a personal styling service founded by Pinkky Arora, offering body-aware occasion styling for women. Our services include discovery calls, personalised styling consultations, outfit curation, and related advisory services.
Our website is located at secondchaptter.com. By using this website, you confirm that you are at least 18 years of age.
Second Chaptter offers the following types of services:
All paid services are custom-scoped and confirmed after your discovery call. Pricing is discussed and agreed upon before any service commences.
When you submit a booking form on our website, you are requesting a complimentary discovery call. This does not constitute a paid booking or guarantee of service.
We will confirm your appointment via email. Please check your spam or junk folder if you do not receive a confirmation within 24 hours.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances. In such cases, we will notify you as soon as possible and offer an alternative time.
For discovery calls, we kindly ask that you provide at least 12 hours' notice if you need to cancel or reschedule.
For paid styling packages, cancellation and refund terms will be outlined in your individual service agreement. Generally:
To receive the best possible styling guidance, you agree to:
All content on this website — including text, images, styling concepts, mood boards, and design — is the intellectual property of Second Chaptter and Pinkky Arora unless otherwise stated.
You may not copy, reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.
Styling materials, mood boards, and recommendations delivered to you as part of a paid service are for your personal use only and may not be shared publicly or commercially without permission.
Our styling services are advisory in nature. While we take great care to provide personalised and thoughtful recommendations, we cannot guarantee specific outcomes such as fit, availability of garments, or satisfaction with final looks.
This website and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.
To the fullest extent permitted by law, Second Chaptter and Pinkky Arora shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to dissatisfaction with styling outcomes, purchasing decisions made based on our recommendations, or any loss of data.
Our website may contain links to third-party websites such as shopping platforms or social media. These links are provided for convenience only. We are not responsible for the content, privacy practices, or accuracy of any third-party websites.
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.
We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
These Terms of Use are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
If you have any questions about these Terms of Use, please contact us: